Refund Policy
The Bangladesh Press Club, UK ("we," "our," or "us") is committed to ensuring transparency and fairness in our transactions. This Refund Policy explains the circumstances under which refunds may be issued for payments made to us, including membership fees, event registrations, and other services.
1. General Refund Policy
- Membership Fees: Membership fees are non-refundable, except in cases of administrative errors (e.g., duplicate payments). Refund requests for such cases must be submitted within 30 days of the payment date.
- Event Registration Fees: Refunds for event registrations are subject to the cancellation terms outlined for each specific event. Refund eligibility depends on the timing of the cancellation.
- Donations or Contributions: Donations made to the Bangladesh Press Club are non-refundable.
2. Event Refunds
Refunds for events are handled as follows:
- Cancellations by the Bangladesh Press Club: If we cancel an event, registered participants will receive a full refund.
- Cancellations by Participants:
- Requests made at least 14 days before the event date may be eligible for a full refund.
- Requests made 7–13 days before the event date may receive a 50% refund.
- No refunds will be issued for cancellations made less than 7 days before the event.
3. Process for Requesting Refunds
To request a refund, please contact us by email at [Insert Email Address] with the following details:
- Your full name
- Payment details (e.g., receipt or transaction ID)
- Reason for requesting a refund
Refund requests will be reviewed within 7 business days, and approved refunds will be processed within 14 business days.
4. Non-Refundable Items
The following are non-refundable under any circumstances:
- Membership fees after services have commenced.
- Fees for events or services explicitly marked as non-refundable.
- Donations or voluntary contributions.
5. Changes to This Policy
We reserve the right to update this Refund Policy at any time. Changes will be posted on this page with the revised effective date.
6. Contact Us
If you have questions about our Refund Policy or need assistance with a refund request, please contact us:
Email: info@bangladeshpressclub.com
Phone: 1234567890
Address: United Kingdom